Frequently Asked Questions

Questions are always welcome here.

Choosing skincare is personal, and we want you to feel confident about what you’re putting on your skin. Our products are made with simple, nourishing ingredients and a commitment to transparency, so we’re always happy to share more about how they’re made and how they work.

Browse the questions below, and if you still need help, we’d love to hear from you.

FAQs

Does tallow smell like beef?

No ❤️ Our grass-fed tallow is carefully rendered and purified. It does not smell like meat. Depending on the product, you’ll notice either a very light natural scent or the gentle aroma of organic essential oils or botanicals.

Will tallow clog my pores?

Tallow closely resembles the natural oils (sebum) your skin already produces. Because of this, it absorbs beautifully instead of sitting on top of the skin. Many customers with dry, sensitive, and even acne-prone skin find it deeply nourishing and balancing.

Is tallow greasy?

When applied to damp skin in a small amount, tallow melts in and absorbs quickly. A little goes a long way. Start small — you can always add more.

Is your skincare safe for babies and sensitive skin?

Yes. Our formulas are intentionally simple and free from synthetic fragrance, parabens, and fillers. Many of our products are gentle enough for babies and sensitive skin. (Always patch test first.)

Why use tallow instead of regular lotion?

Most conventional lotions are primarily water mixed with stabilizers, preservatives, and synthetic fillers.

Tallow-based skincare is different. It’s rich in naturally occurring vitamins A, D, E, and K and supports the skin barrier without relying on seed oils or unnecessary additives.

How long do your products last?

Because our formulas are concentrated and water-free, a little goes a long way. Most jars last several months with regular use. Store in a cool, dry place away from direct heat.

Where do you source your ingredients?

We use 100% grass-fed tallow and prioritize organic, high-quality ingredients. Every component is selected with care and intention.

What's your return and exchange policy?

At Faithfully Pure, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

We offer a 30-day return window from the date you receive your order on eligible items.

Read more here to see if your purchase is eligible for return.