Privacy Policy
At Faithfully Pure, we are committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our online store, including all related sites, applications, and services that link to this Privacy Policy (collectively, the "Site").
Last Updated: January 2026
Information We Collect
Personal Information You Provide: When you create an account, make a purchase, or contact us, we collect information such as your name, email address, postal address, phone number, payment information, and product preferences.
Automatically Collected Information: When you visit our Site, we automatically collect certain information about your device and browsing activity, including IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs. We use cookies, web beacons, and similar tracking technologies to enhance your experience and understand how you use our Site.
Information from Third Parties: We may receive information about you from third-party service providers, payment processors, shipping carriers, and social media platforms when you interact with us through those channels.
How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To process your purchases, send order confirmations, and provide customer support
- Communication: To send you transactional emails, respond to inquiries, and provide customer service
- Marketing: To send promotional emails, newsletters, and marketing communications (only with your consent)
- Site Improvement: To analyze usage patterns, improve our Site's functionality, and enhance user experience
- Fraud Prevention: To detect, prevent, and address fraudulent transactions and other illegal activities
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
- Personalization: To customize your shopping experience and provide product recommendations
Data Sharing and Disclosure
Service Providers: We share your information with trusted third-party service providers who assist us in operating our Site and conducting our business, including payment processors, shipping carriers, email service providers, and analytics platforms. These providers are contractually obligated to use your information only as necessary to provide services to us.
Business Transfers: If Faithfully Pure is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.
Legal Requirements: We may disclose your information when required by law or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
No Sale of Personal Information: We do not sell, trade, or rent your personal information to third parties for their marketing purposes. We do not share your information with unaffiliated third parties for their direct marketing purposes without your explicit consent.
Your Privacy Choices and Rights
Email Communications: You can opt out of promotional emails at any time by clicking the "unsubscribe" link in any marketing email or by contacting us directly. Please note that even if you opt out of marketing communications, we will continue to send you transactional emails related to your orders and account.
Cookies and Tracking: Most web browsers allow you to control cookies through their settings. You can delete cookies or set your browser to refuse cookies. However, disabling cookies may affect the functionality of our Site.
Data Access and Correction: You have the right to access, update, or correct your personal information. You can manage your account information by logging into your account or contacting us.
Data Deletion: You may request deletion of your personal information, subject to certain legal and business exceptions. We will retain information necessary for legal compliance, fraud prevention, and legitimate business purposes.
California Privacy Rights: If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale or sharing of personal information.
Do Not Track: Some browsers include a "Do Not Track" feature. Our Site does not currently respond to Do Not Track signals.